Terms and Conditions

My Cam Crew is operated by BEV Studios (UEN 53429850L) in Singapore. In these terms, “My Cam Crew”, “we”, “us”, and “our” mean BEV Studios, trading as My Cam Crew. “You” means the person who makes the booking.

By paying to reserve a date and receiving our written confirmation, you agree to these Terms and Conditions, the Rental Agreement, Cancellation and Refunds Policy, Delivery and Returns Policy, and Privacy Policy.

Your written booking confirmation controls the package, price, promotion, approved add-ons, wedding date, and other booking-specific details. The Rental Agreement controls equipment-specific matters.

You must be at least 18 years old and legally able to enter into a contract. You are responsible for anyone you allow to handle the equipment, including guests, wedding-party members, vendors, and venue staff.

• A booking is confirmed only after we receive the S$150 reservation payment and send written confirmation by email or WhatsApp.
• The remaining balance is due 14 calendar days before the wedding.
• If we accept a booking less than 14 days before the wedding, the confirmation will state the payment deadline.
• We accept bank transfer and PayNow. We provide payment details privately in a quotation, invoice, or booking conversation.
• Prices are in Singapore dollars. Your confirmed quotation states what is included and whether any extra charge applies.

We may decline an enquiry before confirming a booking, including when equipment or editing capacity is unavailable. If we receive money but do not confirm the booking, we will return it.

Depending on the confirmed package, the service may include one or more pre-configured camcorders, simple filming guidance, delivery and collection in Singapore, delivery of the raw clips, an edited wedding film, and two vertical reels.

Your friends or chosen camera operators record the wedding. We do not attend as an on-site videographer and cannot promise that they will record every person, moment, speech, or angle. The outcome depends on how the equipment is used and on conditions at the wedding.

• Give us accurate contact, wedding, venue, and delivery details.
• Test and use the equipment according to the Rental Agreement and the instructions supplied with the kit.
• Follow venue rules and obtain any permission or consent reasonably needed to film guests, including children.
• Keep the equipment safe and return every supplied item through our arranged collection.
• Respond reasonably when we need information to deliver, collect, troubleshoot, edit, or complete your booking.

Refund and date-change rules are set out in our Cancellation and Refunds Policy. After the initial refund window, the S$150 reservation payment is non-refundable. Once the balance is due 14 calendar days before the wedding, all payments are non-refundable for a customer cancellation.

We target delivery about one week before the wedding and confirm the exact handover with you. We arrange a carrier to collect the complete kit within 7 calendar days after the wedding. The detailed rules are in our Delivery and Returns Policy.

We aim to deliver all raw footage within 7 calendar days, and the edited wedding film and two reels within 2 to 3 weeks, after receiving the returned camcorders. These are good-faith targets. If an exceptional delay occurs, we will tell you and provide a revised target.

You may suggest songs, but we may use only music we can lawfully license. We make reasonable creative decisions about clip selection, pacing, structure, colour, sound, and music based on the package and our editing style.

One round of minor revisions is included when requested in writing within 7 calendar days after delivery. Minor revisions cover corrections or removal of specific clips. A different edit, new structure or style, changed music direction, or further revisions may be quoted separately.

Raw footage, project files, and final deliverables may be permanently deleted 90 calendar days after final delivery. You must download and back up your files before then.

My Cam Crew retains copyright in its edited film, reels, editing work, templates, graphics, and other original creative materials. We grant you a perpetual, worldwide, royalty-free licence to download, store, copy, and share the delivered film, reels, and raw footage for personal, non-commercial use.

Resale, paid advertising, commercial licensing, or use that suggests our endorsement requires separate written permission. You confirm that you have sufficient permission to give us the footage for editing. Receiving raw footage does not remove copyright or privacy rights that may belong to a guest or another person.

Our website content, name, logo, brand materials, page design, and original text also belong to us or our licensors. You may view and share links to the website, but you may not copy or commercially use those materials without written permission.

We are not responsible for moments missed because of camera-operator choices, ignored instructions, venue restrictions, lighting, ambient sound, weather, interference, or other matters outside our reasonable control. Verified equipment faults are handled under the Rental Agreement.

To the fullest extent permitted by law, our total liability arising from an affected booking is limited to the amount you paid for that booking. Nothing in these terms excludes or limits liability for fraud, wilful misconduct, death or personal injury caused by negligence, or any statutory consumer right or other liability that cannot lawfully be excluded or limited.

Our Privacy Policy explains how we handle contact details, delivery information, payment records, and wedding footage. Footage is private by default. We will not use it on our website, in a portfolio, in advertising, or on social media without separate written consent.

We may update these terms for future bookings. The version in effect when your booking is confirmed applies to that booking unless a change is required by law or you agree to it in writing. We will not use a website update to remove rights from an already confirmed booking.

Please contact us first so we can try to resolve a concern directly. These terms and each booking are governed by the laws of Singapore. Any unresolved dispute may be brought before a Singapore court or tribunal that has jurisdiction.

These terms, the linked policies, your confirmed quotation, and your booking confirmation form the agreement between us. If part of the agreement is unenforceable, the remaining parts continue. A delay in enforcing a right is not a waiver. You may not transfer a booking or this agreement without our written consent. We may transfer the agreement as part of a genuine sale or reorganisation of the business if your rights are not reduced.